Privacy & Data
Last Updated: January 2025

Habaje Privacy Policy

Your privacy matters to habaje. This Privacy Policy explains exactly what personal data habaje collects, why we collect it, how we use it, and what rights you have over your own information. We've written this to be clear and straightforward — no legal jargon where plain language works just as well.


How Habaje Protects Your Privacy

habaje is built on trust. These six principles summarise how habaje approaches data privacy for every player on the platform.

Your Data Is Encrypted

All data transmitted between your device and habaje is protected by SSL encryption. Whether you're logging in, making a deposit, or updating your account details, your information travels securely and cannot be intercepted by third parties.

We Never Sell Your Data

habaje does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes. Your data is used only to operate your habaje account, process transactions, and comply with legal obligations — nothing else.

You Control Your Data

habaje gives you meaningful control over your personal data. You can request access to the data habaje holds about you, ask for corrections, or request deletion of your account data — all by contacting the habaje support team directly.

Minimal Data Collection

habaje only collects the personal data that is genuinely necessary to operate the platform, verify your identity, and process your payments. We do not collect data for the sake of it. If we don't need it to serve you, we don't ask for it.

Clear Retention Periods

habaje retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymised in line with our data retention policy.

Transparent Communication

If habaje ever needs to change how it handles your personal data in a material way, we will notify you clearly — either by email or through an in-platform notification — before those changes take effect. No surprises, no hidden policy shifts.


01

Who We Are

habaje is an online gaming and sports betting platform operated for players in Bangladesh. When this Privacy Policy refers to "habaje", "we", "us", or "our", it means the habaje platform and the team responsible for operating it.

habaje acts as the data controller for the personal information you provide when you register an account, make a deposit, play games, or contact our support team. This means habaje is responsible for deciding how and why your personal data is processed, and for ensuring that processing is done lawfully and transparently.

If you have any questions about this Privacy Policy or about how habaje handles your personal data, you can contact us at any time at [email protected]. Our support team is available 24 hours a day, 7 days a week.

Scope of This Policy

This Privacy Policy applies to all personal data collected through the habaje website, the habaje mobile app, and any other interface through which you access the habaje platform. It applies to all registered players and to visitors who browse habaje without registering.

02

Data We Collect

habaje collects only the personal data that is necessary to provide you with a safe, functional, and compliant gaming experience. The categories of data habaje may collect include:

Category Examples Purpose
Identity Data Full name, date of birth, gender, national ID number Account registration and age/identity verification
Contact Data Mobile number, email address Account communication, support, and notifications
Financial Data bKash/Nagad/Rocket account number, transaction history Processing deposits, withdrawals, and fraud prevention
Technical Data IP address, device type, browser, operating system Platform security, fraud detection, and service improvement
Usage Data Games played, bet amounts, session duration, login times Responsible gaming monitoring and platform optimisation
Communications Data Support chat logs, emails sent to habaje Customer support and dispute resolution

habaje does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by law or with your explicit consent.

03

How We Collect Your Data

habaje collects your personal data through several channels, all of which are clearly associated with your use of the habaje platform:

  • Direct registration: When you create a habaje account, you provide your name, contact details, date of birth, and payment information directly.
  • Account activity: habaje automatically records your gaming activity, deposit and withdrawal history, and login sessions as part of normal platform operation.
  • Device and browser data: When you access habaje, your device automatically sends technical information such as your IP address, browser type, and operating system. This is standard for all websites and apps.
  • Customer support interactions: When you contact habaje support via live chat or email, the content of those communications is recorded to help resolve your query and improve our service.
  • Verification processes: When habaje requests identity verification, you may submit copies of government-issued ID documents. These are processed securely and used solely for verification purposes.
  • Cookies and tracking technologies: habaje uses cookies and similar technologies to improve your experience on the platform. See Section 7 for full details.
No Unsolicited Data Collection

habaje does not purchase data lists, scrape social media profiles, or collect personal data from sources unrelated to your use of the habaje platform. Every piece of data habaje holds about you comes directly from your interaction with habaje.

04

Why We Use Your Data

habaje uses your personal data for specific, legitimate purposes. We do not use your data for anything beyond what is described in this Privacy Policy. The main reasons habaje processes your personal data are:

  • Account management: To create and maintain your habaje account, verify your identity, and keep your account secure.
  • Transaction processing: To process your deposits and withdrawals accurately and promptly via your chosen payment method.
  • Legal compliance: To comply with anti-money laundering (AML) regulations, age verification requirements, and other applicable legal obligations.
  • Fraud prevention and security: To detect and prevent fraudulent activity, unauthorised account access, and other security threats to the habaje platform.
  • Responsible gaming: To monitor gaming patterns and identify players who may need support, in line with habaje's responsible gaming commitments.
  • Customer support: To respond to your queries, resolve disputes, and improve the quality of habaje's support service.
  • Platform improvement: To analyse how players use habaje and make improvements to the platform's performance, design, and game offering.
  • Marketing communications: To send you relevant promotional offers and updates about habaje — but only if you have opted in to receive these. You can opt out at any time.
Marketing Opt-Out

If you no longer wish to receive promotional emails or notifications from habaje, you can unsubscribe at any time by clicking the unsubscribe link in any marketing email, or by updating your communication preferences in your habaje account settings.

05

Legal Basis for Processing

habaje processes your personal data on the following legal grounds, depending on the specific purpose of the processing:

  • Contract performance: Processing that is necessary to operate your habaje account and deliver the services you have signed up for — including processing transactions and managing your gaming activity.
  • Legal obligation: Processing required to comply with applicable laws, including anti-money laundering regulations, age verification requirements, and tax reporting obligations.
  • Legitimate interests: Processing carried out for habaje's legitimate business interests, such as fraud prevention, platform security, and service improvement — provided these interests are not overridden by your privacy rights.
  • Consent: Processing based on your explicit consent, such as sending you marketing communications. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

habaje does not process your personal data for purposes that are incompatible with the purposes for which it was originally collected, unless required by law or with your explicit consent.

06

Sharing Your Data

habaje does not sell your personal data to third parties. However, habaje may share your data with carefully selected third parties in the following limited circumstances:

  • Payment processors: habaje shares necessary financial data with payment service providers such as bKash, Nagad, and Rocket to process your deposits and withdrawals. These providers are bound by their own privacy and security obligations.
  • Identity verification providers: habaje may use third-party identity verification services to confirm your age and identity. These providers process your data solely for verification purposes and are contractually prohibited from using it for any other purpose.
  • Technology and hosting providers: habaje uses third-party infrastructure and technology providers to operate the platform. These providers access your data only as necessary to provide their services to habaje and are bound by strict data processing agreements.
  • Legal and regulatory authorities: habaje may disclose your personal data to law enforcement agencies, regulatory bodies, or other authorities where required by law or where habaje has a good-faith belief that disclosure is necessary to prevent fraud, protect safety, or comply with a legal obligation.
  • Business transfers: In the event of a merger, acquisition, or sale of habaje's business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and your rights will be protected throughout the process.
No Third-Party Marketing

habaje will never share your personal data with third parties for their own marketing purposes. If you receive unsolicited marketing from a third party claiming to be associated with habaje, please report it to [email protected] immediately.

07

Cookies and Tracking Technologies

habaje uses cookies and similar tracking technologies to improve your experience on the platform, keep you logged in securely, and understand how players use habaje so we can make it better.

The types of cookies habaje uses include:

  • Essential cookies: These are necessary for the habaje platform to function. They enable core features like account login, session management, and security. You cannot opt out of essential cookies without affecting your ability to use habaje.
  • Functional cookies: These remember your preferences — such as your language settings and display preferences — so you don't have to set them every time you visit habaje.
  • Analytics cookies: These help habaje understand how players navigate the platform, which games are most popular, and where technical issues occur. This data is used in aggregate and does not identify individual players.
  • Security cookies: These help habaje detect and prevent fraudulent activity, unauthorised logins, and other security threats.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the habaje platform. habaje does not use third-party advertising cookies or tracking pixels for external ad targeting.

Cookie Management

Most browsers allow you to view, manage, and delete cookies through the browser's settings menu. Refer to your browser's help documentation for instructions on how to manage cookies on your specific device and browser.

08

Data Security

habaje takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure.

  • SSL encryption: All data transmitted between your device and habaje is encrypted using industry-standard SSL/TLS technology.
  • Secure data storage: Your personal data is stored on secure servers with restricted access. Only authorised habaje personnel who need access to your data to perform their job functions can access it.
  • Access controls: habaje uses role-based access controls to ensure that employees can only access the data they need to do their jobs. All access to personal data is logged and monitored.
  • Regular security reviews: habaje conducts regular reviews of its security practices and systems to identify and address potential vulnerabilities.
  • Incident response: In the unlikely event of a data breach that affects your personal data, habaje will notify you promptly and take immediate steps to contain and remediate the breach.

While habaje takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password and never share your habaje login credentials with anyone.

09

Data Retention

habaje retains your personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law. The specific retention periods habaje applies are:

  • Account data: Retained for the duration of your habaje account and for a period of up to 5 years after account closure, as required by anti-money laundering regulations.
  • Transaction records: Retained for a minimum of 5 years from the date of the transaction, in line with financial record-keeping requirements.
  • Identity verification documents: Retained for the duration of your account and for up to 5 years after closure, as required by applicable law.
  • Customer support communications: Retained for up to 3 years from the date of the interaction, to support dispute resolution and service improvement.
  • Technical and usage data: Retained in anonymised or aggregated form for analytical purposes. Identifiable technical data is retained for up to 12 months.

When your personal data is no longer required, habaje will securely delete or anonymise it. If you request deletion of your account, habaje will process your request promptly, subject to any legal obligations that require us to retain certain data for a specified period.

10

Your Privacy Rights

habaje respects your rights over your personal data. As a habaje player, you have the following rights regarding the personal data habaje holds about you:

Right of Access

You have the right to request a copy of the personal data habaje holds about you. habaje will provide this within a reasonable timeframe upon receipt of a verified request.

Right to Rectification

If any personal data habaje holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update most account details directly in your habaje account settings.

Right to Erasure

You have the right to request deletion of your personal data in certain circumstances — for example, if the data is no longer necessary for the purpose it was collected, or if you withdraw your consent. Note that habaje may be required by law to retain certain data even after a deletion request.

Right to Restrict Processing

You have the right to request that habaje restricts the processing of your personal data in certain circumstances, such as while a dispute about the accuracy of your data is being resolved.

Right to Data Portability

Where habaje processes your data on the basis of your consent or a contract, you have the right to receive your personal data in a structured, commonly used, machine-readable format.

Right to Object

You have the right to object to habaje processing your personal data for direct marketing purposes at any time. You can also object to processing based on habaje's legitimate interests, though habaje may be able to demonstrate compelling grounds to continue processing.

To exercise any of these rights, contact habaje support at [email protected]. habaje will respond to all verified requests within 30 days. There is no charge for exercising your rights, though habaje may charge a reasonable fee for manifestly unfounded or excessive requests.

11

Children's Privacy

habaje is strictly an adult platform. The habaje platform is not intended for, and does not knowingly collect personal data from, individuals under the age of 18. If you are under 18, you must not register an account or use the habaje platform in any way.

If habaje becomes aware that personal data has been collected from a person under the age of 18, that account will be immediately closed, all associated data will be deleted, and any deposited funds will be returned after deducting amounts wagered, in line with habaje's Terms and Conditions.

Under 18? Do Not Register.

habaje takes underage access seriously. If you are a parent or guardian and believe your child has registered a habaje account, please contact [email protected] immediately. habaje will investigate and take appropriate action without delay.

12

Updates to This Privacy Policy

habaje may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make changes, the updated Privacy Policy will be published on this page with a revised "Last Updated" date.

For significant changes that materially affect how habaje processes your personal data, we will notify you in advance — either by email to your registered address or through a prominent notice on the habaje platform — before the changes take effect.

Your continued use of habaje after any update to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with the updated policy, you should stop using habaje and may request account closure by contacting habaje support.

Stay Up to Date

habaje recommends reviewing this Privacy Policy periodically. The "Last Updated" date at the top of this page always reflects when the most recent changes were made. Significant changes will always be communicated to you directly.

13

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to how habaje handles your personal data, please get in touch with the habaje support team. We are here to help and will respond to all privacy-related enquiries promptly.

  • Email: [email protected]
  • Live Chat: Available directly within your habaje account, 24/7
  • Response Time: habaje aims to respond to all privacy enquiries within 72 hours

For questions about your account, responsible gaming tools, or the habaje Terms and Conditions, please visit the relevant pages linked in the footer below.

Terms and Conditions Responsible Gaming


Play with Confidence on Habaje

Now that you know exactly how habaje protects your privacy, you can play with complete peace of mind. Register your habaje account today — it takes less than two minutes and your data is safe with us.

18+ only. Please play responsibly. habaje is committed to responsible gaming.